Privacy Policy

In this policy, "personal information" refers to personal information as defined in the Act on the Protection of Personal Information, and refers to information about living individuals that can identify a specific individual such as name, address, telephone number, e-mail address, accommodation/transaction history, other descriptions, etc., or information that includes a personal identification code.

Furthermore, "personal data" and "retained personal data" are defined in accordance with the same law and other related laws and guidelines.

Our company acquires personal information by lawful and fair means in the following ways.

1. Methods of providing personal information through contact forms, emails, telephone calls, interviews, requests for materials, contract procedures, etc.
2. How to legally receive information from business partners, contractors, affiliated businesses, etc. in the process of accommodation facility management, management agency, application support, property consultation, etc.
3. Methods using cookies, access logs, terminal information, etc. automatically obtained when browsing our website

Our company uses acquired personal information within the scope of the following purposes.

1. To provide and carry out accommodation facility management, management agency, renovation, application support, property consultation, and other company services.
2. To respond to inquiries, consultations, requests, requests for materials, etc., and to confirm identity.
3. For contract conclusion, quotation creation, billing/payment management, business communication, and post-service support.
4. To improve service quality, improve operations, improve websites, and analyze access status.
5. To inform you of important notices, changes to terms and conditions, failure/maintenance information, etc.
6. To comply with laws and regulations, respond to disputes, prevent and investigate unauthorized use, exercise rights and fulfill obligations.
7. For purposes incidental to or related to the preceding items.

1. When changing the purpose of use, our company will do so to the extent that it is deemed to be reasonably related to the purpose of use before the change.
2. If the purpose of use changes, we will publish or notify you by posting on our website or by other appropriate methods.

Our company will not provide personal data to third parties without obtaining the consent of the individual in advance, unless required by law. However, this does not apply in the following cases.

1. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person concerned.
2. When it is particularly necessary to improve public health or promote the healthy development of children.
3. When it is necessary to cooperate with a national agency, local government, or a person entrusted by them.
4. In other cases where provision is permitted based on the Personal Information Protection Act and other laws and regulations.

When we provide personal data to a third party located in a foreign country, we will, in accordance with laws and regulations, provide the necessary information in advance, such as the name of the foreign country, information regarding the personal information protection system, and the protective measures taken by the third party, and in principle obtain the consent of the person concerned.

1. Our company may outsource system operations, cloud services, email distribution, accounting/settlement, business support, etc. to external companies to the extent necessary to achieve the purpose of use.
2. When selecting a subcontractor, we will check their personal information protection system, establish safety management obligations, confidentiality obligations, subcontract management, etc. in contracts, etc., and provide necessary and appropriate supervision.
3. When we jointly use personal data, we will publicize in advance on our website, etc. legal matters such as the items of personal data to be jointly used, the scope of joint users, the purpose of use, and the person in charge of management.

Our company will take necessary and appropriate measures to prevent the leakage, loss, or damage of personal data and other safety management. The main contents are as follows.

• Organizational safety management measures: Appointment of a person in charge, development of handling rules, access authority management, development of an audit system
• Personnel safety management measures: Education and oaths for executives and employees, confidentiality, granting and reviewing authority
• Physical safety control measures: entry/exit control, storage management of documents and recording media, prevention of equipment theft
• Technical safety management measures: Authentication/access control, communication encryption, log management, unauthorized access/malware measures

In the unlikely event that a leak occurs or is likely to occur, we will report to the Personal Information Protection Commission, notify the person concerned, and take other necessary measures in accordance with laws and regulations.

1. Our website may use cookies, access logs, tags, and other similar technologies to improve convenience, optimize display, understand usage status, and prevent unauthorized use.
2. Our company may use third-party services such as access analysis tools, advertising distribution services, and tag management services. The information acquired by these service providers is subject to the privacy policy, etc. of each service provider.
3. It is possible to disable cookies using your browser settings, but in that case, some functions of our website may not be able to be used properly.

If we receive a request from a person or his/her representative for notification of the purpose of use, disclosure, correction/addition/deletion of content, suspension/deletion of use, suspension of provision to third parties, etc. regarding retained personal data, we will confirm the identity and respond appropriately in accordance with laws and regulations.

1. We will confirm the details of the request and investigate whether there is a legal obligation to respond and the scope of the request.
2. We will notify you of the response results within a reasonable period of time, either in writing or by a method prescribed by our company.
3. If disclosure, etc. cannot be carried out according to law, we will reply with the reason.

1. Our company may revise this policy in response to revisions to laws, changes in business content, review of information management system, etc.
2. If we make important changes, we will notify you by posting them on our website or by other appropriate methods.

For any requests, complaints, consultations, or other inquiries regarding the handling of personal information regarding this policy, retained personal data, please contact the following contact point. Depending on the content of your request, you may be asked to present identification documents.